Questions, answered

Frequently asked questions.

Getting started

What is Prompt AI?

Prompt AI is a Windows desktop application with dedicated workspaces for interview, transcription, assessment, chat, and technical assistance.

Is Prompt AI a Windows desktop application?

Yes. Prompt AI is designed as a focused Windows desktop experience.

Which workspace should I use?

Choose Live Interview for interview questions, Live Transcription for a readable transcript, Online Assessment for technical assessments, Copilot Chat for conversational assistance, or Terminal Copilot for command-oriented support.

Do I need an account?

Yes. A Prompt AI account is required for application access and account-linked interview credits.

Live Interview

What is Live Interview?

Live Interview captures interviewer questions, presents them in a dedicated workspace, and generates AI-assisted response guidance.

Can Resume and Job Description context be used?

Relevant workspaces can use user-provided Resume and Job Description context where enabled.

What permissions may be required?

Microphone access may be required for voice-based interview features.

Live Transcription

What is Live Transcription?

Live Transcription provides a dedicated, readable transcript experience for microphone-based conversations.

Does it use the microphone?

Yes. Microphone access is required for live voice transcription.

What is Mirror Mode?

Where available, Mirror functionality provides another focused view of supported workspace content.

Pricing

What does Single Interview include?

It includes one interview credit for a session of up to 60 minutes and is valid for 30 days.

What does the 10 Interview Pack include?

It includes ten independent interview credits, each supporting a session of up to 60 minutes, and is valid for 90 days.

Are credits tied to my account?

Yes. Purchased interview credits are applied to the Prompt AI account used during purchase.

Payments

How does website purchasing work?

Choose a plan, sign in with a verified Prompt AI account, continue to checkout, and complete payment. Prompt AI verifies the payment before applying interview access.

What happens after successful payment?

After backend verification, the purchased interview access is applied to the account used for the transaction.

Privacy and support

Where is the Privacy Policy?

The public Prompt AI Privacy Policy is available at /privacy.

How do I contact support?

Email support@promptai.one for account, purchase, installation, or product assistance.

Can Prompt AI be used in every interview?

Rules vary. Follow the employer, recruiter, platform, and local requirements that apply to your interview.