Talk to the Prompt AI team

Need help choosing a pack or getting started?

Email supportsupport@promptai.one

Product access, account questions, payments, and technical help.

Support that starts with context

What we can help with.

Account access

Getting started

Pricing questions

Payment questions

Product usage

Technical assistance

Installation questions

Before contacting support

Include the details that help us understand the issue.

Share the email address associated with your Prompt AI account, the workspace or page involved, and a concise description of what happened. For payment questions, include the relevant transaction details.

Do not send passwords, private keys, or other sensitive credentials by email.